Conflict Management test

Conflict management is recognising disagreement early, understanding each side's underlying interest (not just their stated position), and guiding a resolution that people actually accept. Assessment scenarios present realistic workplace disputes with no clean 'right' side, scoring the quality of the resolution approach.

• 20 questions
• Time limit: 25 minutes
• Pass mark: 70%
• Copying, pasting and leaving the page are recorded during the test
• You can take it again 24 hours after your last try

• A pass adds Conflict Management to your profile as tested evidence
• Your CV can link to the result with a QR code
• Employers see the score and the date, and can check the result themselves
• You choose whether your result is public

• Career guide: Customer service
• Career guide: Human resources

Is the Conflict Management test free?

Yes. Create a free account and take the test. Taking it and sharing the result cost nothing.

Can I take the Conflict Management test again?

Yes, 24 hours after your last try. Use the time to practise the parts you found hard.

How do employers see my Conflict Management result?

Your profile and CV show the score and the date. Employers can open the link to check that the result is real.

• Collaboration test
• Communication test
• Negotiation test
• Relationship Building test
• Teamwork test