Do I need a degree in human resources?

Not always. Many HR professionals have degrees in business, psychology or other subjects, and some start in administrative roles. A recognised HR qualification can help, depending on the country and employer.

Is HR mainly about recruitment?

Recruitment is one important part, but HR also covers onboarding, records, training, performance, employee relations and policy. Many people specialise later, for example in recruitment, learning and development or employee relations, after trying several areas.

What qualities do HR employers look for?

Employers commonly value discretion with confidential information, fairness, clear communication and careful organisation. Being able to stay calm and objective in sensitive conversations, and to explain decisions in plain language, is also important.

Career guide

How to start a career in human resources

Human resources (HR) teams look after the people side of an organisation. They help hire new staff, welcome them, keep records accurate, support managers with workplace issues and develop policies that treat employees fairly.

HR suits people who are organised, discreet and good with people. Entry-level roles are often administrative at first, which is a valuable way to learn how recruitment, payroll support and employee relations work in practice.

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What the work looks like

Posting job adverts, screening CVs and arranging interviews
Preparing contracts, offer letters and onboarding plans
Keeping employee records accurate and confidential
Answering staff questions about leave, policies and procedures
Supporting training, performance reviews and engagement activities
Helping managers follow agreed procedures fairly and consistently

First roles

HR assistant or HR administrator
Recruitment coordinator or resourcer
Talent acquisition assistant
HR or people operations intern

How to start

Learn the basics of recruitment, onboarding and employee records.
Check your knowledge with the HR management test.
Build strong organisation and writing skills; see the written communication guide.
Become comfortable with spreadsheets and common HR software.
Look into an HR qualification that is widely recognised in the country where you plan to work.
Write a clear, professional CV with the CV builder; HR readers notice structure and tone.

Skills employers look for

Prove these with a free test, or read the guide for each one.

HR ManagementFree test Guide
CommunicationFree test Guide
Conflict ManagementFree test Guide
Relationship BuildingFree test Guide
OrganisingFree test Guide
Decision MakingFree test Guide

Your CV for each market

Common questions

Do I need a degree in human resources?: Not always. Many HR professionals have degrees in business, psychology or other subjects, and some start in administrative roles. A recognised HR qualification can help, depending on the country and employer.
Is HR mainly about recruitment?: Recruitment is one important part, but HR also covers onboarding, records, training, performance, employee relations and policy. Many people specialise later, for example in recruitment, learning and development or employee relations, after trying several areas.
What qualities do HR employers look for?: Employers commonly value discretion with confidential information, fairness, clear communication and careful organisation. Being able to stay calm and objective in sensitive conversations, and to explain decisions in plain language, is also important.