Career guide

How to become a manager

Managers help a team achieve shared goals. They plan work, set priorities, support people's development and make decisions when trade-offs are needed, often acting as the link between their team and the wider organisation.

Most people do not start their careers as managers. They usually grow into the role by doing their own job well, taking on responsibility for projects or new colleagues, and showing that they can lead before they have a formal title.

What the work looks like

  • Planning work and sharing out tasks according to people's strengths
  • Holding one-to-one and team meetings to check progress
  • Giving feedback, recognising good work and handling problems early
  • Making decisions on priorities, resources and deadlines
  • Reporting results and risks to senior leaders

First roles

  • Team leader or shift supervisor
  • Assistant manager
  • Project coordinator
  • Management trainee or graduate scheme participant

How to start

  • Volunteer to lead small projects, onboard new colleagues or run a meeting.
  • Learn the basics of planning with the project management test.
  • Practise delegation and giving clear, kind feedback.
  • Build conflict-handling and decision-making skills; the team management test can show where to focus.
  • Ask a manager you respect what they wish they had known before their first leadership role.
  • On your CV, describe the people, projects and results you were responsible for, using the CV builder.

Skills employers look for

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Common questions

Can I become a manager without experience?
Some graduate schemes and management trainee programmes accept candidates with little experience, but most management roles expect a track record. Leading projects, clubs or volunteer teams can help show readiness.
What is the difference between a team leader and a manager?
Team leaders usually guide a small group day to day and still do some of the core work themselves. Managers often have wider responsibility for budgets, hiring, performance and planning. The exact split varies by organisation.
Do I need an MBA to be a manager?
No. An MBA can help in some careers, but many managers progress through experience, reliable results and the trust of their teams. Short courses in leadership or project management are a common alternative.